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PLANNED A TRIP 2 WEEKS AHEAD OF TIME.RESERVED A BIKE, CALLED AND MADE SURE THEY OPEN TILL 6PM ON THE DAY I WAS SUPPOSE TO LEAVE.

THE DAY OF THE TRIP I GOT - THEY WERE CLOSED. I CALLED THE ENTIRE DAY ON MY DEPARTURE - NOT ONE CALL ANSWERED, NOT ONE PHONE CALL RETURNED. PRIOR TO THAT - COULDNT GET DATES RIGHT. COULDNT GET THE RIGHT BIKE.

SERVICE ON PHONE SUCKED.

WOULDNT REFUND MONEY - HAD TO GET CREDIT CARD COMPANY INVOLVED - POS COMPANY AND POS STAFF AND POS SERVICE.THEY DONT ANSWER THE PHONES, DONT KNOW WHAT CUSTOMER SERVICE IS.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of harley bike rental. Eaglerider needs to read this review and look into the issue (if any) according to poster's claims.

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